Treasure House (London) CIC (“we”, “us”, or “our”) is committed to protecting the privacy and security of our pupils, parents/carers, staff, and visitors. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website or interact with our school.
1. Who We Are
Treasure House (London) CIC
682 Old Kent Road
London, SE15
Email: contactus@treasurehouselondon.org
Phone: 020 7732 5327
Data Protection Lead: Naomi Long
2. What Information We Collect
We may collect and process the following types of personal data:
- Personal identification information: Name, address, email address, phone number
- Pupil information: Date of birth, gender, educational records, special educational needs
- Parent/carer information: Contact details, relationship to pupil
- Staff information: Name, role, contact details, employment records
- Website usage data: IP address, browser type, pages visited, cookies
3. How We Collect Information
We collect information in the following ways:
- When you fill out forms on our website (e.g., contact forms, newsletter sign-up)
- When you communicate with us by email, phone, or post
- Automatically via cookies and analytics tools when you browse our website
4. How We Use Your Information
We use your personal data to:
- Provide educational services and support for our pupils
- Communicate with parents/carers, staff, and external agencies
- Maintain school records and comply with legal obligations
- Improve our website and services
5. Lawful Basis for Processing
We process personal data under the following lawful bases (as per the UK GDPR):
- Consent
- Legal obligation
- Vital interests
- Public task
6. Sharing Your Information
We may share your information with:
- Local authorities and government agencies (as required by law)
- Service providers who help us operate our website and school (e.g., IT support)
- Other educational institutions (when pupils transfer)
- Regulatory bodies (e.g., Ofsted, Department for Education)
We do not share your data with third parties for marketing purposes.
7. How We Store and Protect Your Data
- We store your data securely on protected servers
- We implement appropriate technical and organisational measures to safeguard your information
- We retain your data only as long as necessary to fulfil the purposes we collected it for
8. Your Data Protection Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data in certain circumstances
- Object to or restrict processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
9. Cookies
We use cookies to improve your experience on our website. You can control cookies through your browser settings. For more information, see our .
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Data Protection Lead
Treasure House (London) CIC
682 Old Kent Road
Email: contactus@treasurehouselondon.org
Phone: 020 7732 5327